Let's get your business where you want it to be.

Using the power of effective organizational change, design & culture, Palmer OSG partners with you to create the environment your business needs to accomplish its short- and long-term goals.

Organizational Change

Change Leadership | Future State Mapping | Change Readiness | Strategic Communications

Successfully making significant changes in an organization means changing people's behaviors, shifting their assumptions, and adjusting structures & processes to align with the new context. Read more about how we provide organizational change support.

Our organizational change support starts by helping leadership get crystal clear on the reason for change, the future it will lead to, and the metrics that will guide the way. You’ll use our expertise to build the right environment (structure & processes) to influence the right behaviors and assumptions to make change stick.

Organizational Design

Organization & Strategy Alignment | Team Design | Collaboration Improvement | Stakeholder-Centered Design

It has been said that all organizations are perfectly designed for the results they're currently getting -- and we agree. If there are key metrics your business isn't meeting, you may not need to look further than organization design to change the story. Read more about our approach to designing the most effective organizations.

Palmer OSG uses the Purpose Model to align the key operating elements of an organization — whether that organization is a team inside a larger system or the entire complex system. We start with helping the organization define and understand its core purpose. Then we partner with leadership and team members to pull that thread through the design of core work, roles and collaboration, tools, key metrics and leadership for an organization that is focused on and aligned around the results it seeks.

Organizational Culture

Culture Assessment & Shift | Organizational Effectiveness | Operations & Culture Alignment | Leadership Development

Culture is your business's operating system. It's how people get things done, the rules they follow (and the rules they don't), the expectations they have of themselves and others, and the way they relate to customers and business partners. Read more about how we help measure culture so you can refine and improve it for long-term organizational effectiveness.

We use tools based on years of research and the latest understanding of organizational culture to quantitatively measure your culture through your company’s decision-making practices, structure, management expectations, metrics, and other operational components that ultimately create your culture. We also use a creative and generative process to qualitatively assess culture from multiple stakeholder points of view. Together, these tools give you a complete and dynamic picture of your culture today and the ideal culture you aim for. We’ll partner with you to pull on the right levers for a positive and tangible culture shift.